Cannot find a file?
Search the other party's name or the word on the document; check Shared with me for files other people own; check Trash for the last 30 days.
Ask Celia
Inside Drive, Celia answers "which agreements expire this quarter?" or "what did we send the supplier in March?" from your own files. Plain-language search is marked soon.
Still stuck?
Contact us . A person replies within a working day; lost-file and access questions are answered first.
Set up Drive for your business
From a pile of files to one place in an hour.
- Open Drive. drive.centilio.com with your Centilio login; if you use Sign, Agreements is already there.
- Make the folders you think in. Customers, Suppliers, Finance, Team: three levels at most. Drag whole folders from your computer and the structure comes with them.
- Set who sees what. Share a folder with everyone in the organisation, or with a group by role from Account; anything not shared is yours alone.
- Tell the tools where to file. Sign files under Agreements and Hire under People by default; rename or move those folders and the filing follows.
See where Sign files your agreements
Every signed copy, already in Drive.
- Open Agreements. The left rail, or search the other party's name.
- Read the pair. The signed copy and its signing certificate sit side by side, named after the envelope.
- Move it if you like. Drag it into the customer's folder; the certificate follows and Sign keeps its link.
- Share it. With the customer by link with an expiry, or with your team by role.
Share a file securely
The right level, for the right time, to the right person.
- Choose the scope. Named people, everyone in the organisation, or a public link.
- Choose the level. View, or view and download. Downloads off means the recipient can read and not keep.
- Set the expiry. Seven days for a quote, thirty for a contract review, never for a colleague; the link stops on the day.
- Copy and send. Copy the link or let Drive email it; the audit trail shows who opened it and when.
Share with everyone in the organisation
One switch, and the login decides who "everyone" is.
- Open the folder. Share › Everyone in the organisation, view or download.
- Choose the level. View for policies and brand kits; download for templates people fill in.
- Let Account do the rest. A new colleague sees it the day they accept their invitation; a leaver loses it with their login.
- Check the log. Who opened what is in the file's activity; the CSV export is coming on Business.
Restore a deleted file
Thirty days of grace, to the original place.
- Open Trash. The left rail. Deleted files and folders are listed with when and where from.
- Restore. Restore puts it back where it was, with everything inside a folder.
- Or let it go. Files older than 30 days leave by themselves; emptying Trash sooner is logged with who and when.
- Under legal hold. A folder under hold cannot be deleted at all until the hold is lifted.
Export everything
Your files are yours, with the structure.
- Open Settings › Export. Choose the whole organisation or one folder.
- Wait for the archive. Large exports are built in the background; you get an email with a link that expires in seven days.
- Unpack. A standard archive with your folder structure and the files in the formats you uploaded.
- Keep going. Nothing is deleted by exporting; your files stay in Drive unless you say otherwise.