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Centilio GreetA hello returned
CENTILIO GREET / SELL

Free live chat software to start. One price per business after that.

Greet's proposed pricing is per business, not per agent: Free for one website, Pro at ₹799 a month and Business at ₹1,599, with everyone on your team able to answer on every plan. Prices are in rupees, plus GST. Nothing is charged until Greet ships, and the numbers may change before then.

not shipped · wave 3per business, not per agentproposed, not chargeda Free plan at launch

Product design preview · Greet has not shipped. All features, screens and prices are proposals.

Greet has not shipped yet.

These prices are proposed. Greet is not built, nothing is charged, and no plan can be bought today. We publish the numbers now so you can tell us if they are wrong for your business.

Plans · proposed

One price per business. Everyone who answers is included.

Proposed, in rupees, plus GST. Yearly prices are the monthly equivalent, billed for 12 months.

Free · proposed
₹0

per business / month

₹0 for one month

For a website that gets a few questions a day

  • One website
  • Everyone on the team can answer
  • Celia answers from your articles, 100 conversations a month
  • Lead capture into Relate
  • Full transcript on every hand-off
  • Email alert when a visitor waits
Discuss Free
Pro · proposed
₹799

per business / month

₹799 for one month

For a business that answers chat every day

  • Everything in Free
  • Unlimited conversations
  • Booking through Book inside the chat
  • Opening hours and an honest away message
  • Returning customers recognised
  • Saved replies and your own colours
Discuss Pro
Business · proposed
₹1,599

per business / month

₹1,599 for one month

For several websites, teams and rules

  • Everything in Pro
  • Several websites
  • Routing by page or team
  • Deposits inside the chat
  • Reports: waiting time, hand-offs, leads
  • Transcript export and retention
Discuss Business

Prices are proposals, excluding taxes. Annual totals use the rounded monthly equivalents × 12. No exact 20% discount or available checkout is promised.

Everything, by plan

The full table.

Live chat software pricing is easiest to judge line by line. This is the proposed line-up.

FeatureFree · ₹0/moPro · ₹799/moBusiness · ₹1,599/moEnterprise · custom
Websites11SeveralSeveral
People who answerEveryoneEveryoneEveryoneEveryone
Conversations Celia answers100 a monthUnlimitedUnlimitedUnlimited
Answers from your Care articles✓✓✓✓
Lead capture into Relate✓✓✓✓
Full transcript on every hand-off✓✓✓✓
Email alert when a visitor waits✓✓✓✓
Roles from Account and a trail on every conversation✓✓✓✓
Opening hours and an honest away message—✓✓✓
Returning customers recognised—✓✓✓
Booking through Book inside the chat—✓✓✓
Saved replies—✓✓✓
Your colours, name and greeting—✓✓✓
Gap drafts and always-human topics—✓✓✓
Deposits inside the chat——✓✓
Routing by page or team——✓✓
Reports, transcript export and retention——✓✓
Single sign-on through Account———✓
Regional data residency———On request
As your team grows

Add people without adding to the bill.

Per-agent pricing multiplies by every person who answers. Per-business pricing does not. Here is the arithmetic, without anyone else's price list.

The part-time helper, the owner who answers at night and the colleague covering a holiday all answer on the same plan. Nobody has to decide who is worth a seat.

People who answerGreet Pro, proposedGreet Business, proposedAny per-agent plan
1₹799 a month₹1,599 a month1 × the agent price
3₹799 a month₹1,599 a month3 × the agent price
8₹799 a month₹1,599 a month8 × the agent price
15₹799 a month₹1,599 a month15 × the agent price
What is free

What the Free plan keeps free.

The best free live chat software lets a small business answer real visitors before it pays anything. That is the test we set for Free.

Free, for good

One website, everyone on the team, lead capture into Relate and the full transcript on every hand-off.

Included, then capped

Celia answers up to 100 conversations a month on Free. After that, visitors still reach your team; Celia simply waits for the next month.

Never metered

People who answer, transcripts and hand-offs. We are not proposing a charge per message or per agent on any plan.

One login, later

Greet is designed to share one login with the rest of Centilio. How plans combine across products will be set at launch.

Compared

How live chat is usually priced, and where Greet's limit is.

Free live support chat software differs on three things: a cap, a badge, or a price per agent once you grow. Greet's proposed limit is the conversation cap on Free, and nothing else.

Per-agent pricingPer-business pricing (Greet, proposed)
What grows the billEach person who answersOnly a change of plan
Adding a part-time helperAnother seatIncluded
A second websiteDepends on the toolBusiness
Who it suitsTeams with a few full-time agentsSmall teams where everyone helps
Questions

About pricing and billing.

Is Greet really free?

The Free plan is proposed to stay free: one website, everyone on the team, lead capture and full transcripts, with Celia answering up to 100 conversations a month. Nothing is charged today because nothing is built.

Why per business and not per agent?

Because in a small business everyone helps. Charging for each person who answers punishes the business for letting the person who knows reply. Per business, everyone answers.

Which currency am I billed in?

Rupees plus GST on these pages, and US dollars on the global pages. Nothing is billed while Greet is unbuilt.

What happens after 100 conversations on Free?

Visitors can still reach your team and leave their details. Celia stops answering until the next month, or until you move to Pro.

Is there a yearly price?

Yes, proposed: ₹639 a month on Pro and ₹1,279 on Business when billed yearly. The yearly price is the monthly equivalent, billed for 12 months.

What does Enterprise cost?

It is priced with you, because what changes the price is single sign-on, data residency and a security review, not the number of chats.

Will the price change before launch?

It may. These are proposals; if building Greet shows that a number is wrong, we will change it here first and say so.

Be told when Greet opens.

Greet is in the third wave, after Care. Leave your name and you will hear before the announcement, with the final plans and prices.