On a Squarespace site?
If you are looking for live chat software for Squarespace, Greet is designed to sit on any website through one snippet. Check that your site plan allows custom code.
Centilio GreetA hello returned
CENTILIO GREET / SELL
Live chat software alternatives, compared fairly — including where we lose.
Greet is not built, and every other tool on this page is. So the comparison sticks to what is stable and checkable: what kind of product each one is, how it approaches chat and how it is priced, as of research in 2026. Check each vendor's own page before you decide.
not shipped · wave 3facts as of research in 2026corrections welcome
Product design preview · Greet has not shipped. All features, screens and prices are proposals.
Greet has not shipped yet.
Greet has not shipped. Zendesk, HubSpot and Microsoft all sell website chat today. If you need one this week, choose from what exists; these pages are for knowing what Greet is designed to do differently.
Comparisons
Pick the one you are looking at.
Three tools that come up most in searches about website chat, each compared on its own page.
Side by side
A live chat software comparison on stable facts.
As of research in 2026. Vendors change their plans; their own pages are the source of truth, and we will correct this table when told.
| Centilio Greet | Zendesk | HubSpot | Microsoft | |
|---|---|---|---|---|
| Category | Live chat for websites, part of Centilio | Customer service suite | CRM platform | Customer service and contact centre software (Dynamics 365) |
| How chat fits | The product itself | One channel in the suite | One tool in the platform | One channel in Dynamics 365 |
| Where a lead goes | Relate, Centilio's CRM | Zendesk's customer records | HubSpot's CRM | Dynamics 365 records |
| Pricing model | Per business (proposed) | Per agent | Free tools; paid plans per seat | Per user |
| Stage | Not shipped · wave 3 | Shipped | Shipped | Shipped |
Where each one fits
Where each one fits, honestly.
Each of these is a reasonable choice for someone. The question is whether that someone is you.
Choose Zendesk if
your support team already works in tickets and you want chat as one more channel into the same queue.
Choose HubSpot if
you already run HubSpot's CRM and want chat in the same records, or you want free chat today.
Choose Microsoft if
your organisation runs on Dynamics 365 and wants chat inside its existing customer service setup.
Wait for Greet if
you are a small business that wants chat answered from your own articles, leads in a CRM and bookings in the same conversation, priced per business.
Switching, later
Moving to Greet, when it opens.
Nobody should switch on day one. This is the proposed path; import tools are not built.
- Keep your current tool running while you try Greet on one page.
- Bring your saved replies across as Care articles, so Celia can answer from them.
- Export the transcripts you need from your current tool before you switch it off.
- Move the snippet last, once your team is answering in Greet.
Questions
About comparing and switching.
Is Greet better than these tools?
Not today: they are shipped and Greet is not. Greet is designed to be better for one kind of business: small, without someone watching the chat, and wanting answers, leads and bookings in one place.
Why these three?
They are the names that came up most in our research into how people search for website chat. If you want another tool compared, tell us.
Are your facts current?
They are as of research in 2026, and limited to things that rarely change: category, approach and pricing model. Check each vendor's own page for today's plans and prices.
Can I import from my current tool?
Import tools are not built. The proposed path is to bring saved replies across as articles and to export old transcripts before you switch.
Does Greet work on a Squarespace site?
It is designed to run on any website through one snippet. Check that your Squarespace plan allows custom code before you plan around it.
Why compare a product that is not built?
Because a design is easier to judge next to the tools you know, and because publishing the comparison now lets you tell us where Greet's design is wrong.
Be told when Greet opens.
Greet is in the third wave, after Care. Leave your name and you will hear before the announcement, with the final plans and prices.